Shipping Policy
Where are you shipping?
At the moment, we deliver to the UK, US, Europe (France, Germany, Belgium, Luxembourg, Holland, Austria, Danemark, Spain, Finland, Greece, Ireland, Italy, Portugal, Sweden, Liechtenstein, Norway, Switzerland, Bulgaria, Croatia, Estonia, Hongrie, Lettonie, Latvia, Poland, Czech Republic, Romania, Slovakia, Slovenia), Africa, Australia, Asia (Japon, Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam)
Please sign up to the newsletter to be updated on when we'll start shipping to other countries.
What are your shipping prices?
Shipping prices for the UK:
- Standard Delivery by Chronopost Europe £5.99 (5-7 business days)
- Free Delivery over £50
Shipping prices for the US:
- Delivery by USPS $5 (2-7 business days)
- Free Delivery for orders over $60
Shipping prices for France:
- Standard Delivery by Colissimo 4.95€ (2-5 business days)
- Next Day Delivery by Chronopost 8.95€ (must be placed before noon)
- Free Delivery over 50€
- Free Next Delivery for orders over 100€
- DOM TOM - A flat fee of 20€ is applied to all orders
Shipping prices for the rest of Europe:
| Zone 1 | France, Germany, Belgium, Luxembourg, Holland, Austria, Danemark, Spain, Finland, Greece, Ireland, Italy, Portugal, Sweden, Liechtenstein, Norway, Switzerland | 7,95€ |
|
| Zone 2 |
Bulgaria, Croatia, Estonia, Hongrie, Lettonie, Latvia, Poland, Czech Republic, Romania, Slovakia, Slovenia |
14,95€ |
4-7 days |
Shipping prices for Africa:
A flat fee of £39.90 (44.90€) applies to all orders to all countries in Africa (2-7 business days)
Shipping prices for Australia:
A flat fee of £24.90 (29.90€) applies to all orders (2-7 business days)
Shipping prices for Asia:
A flat fee of £39.90 (44.90€) applies to all orders (2-7 business days)
Shipping prices for Canada:
A flat fee of $20 applies to all orders (2-7 business days)
We deliver to the UK, Europe, US, Canada, Africa, Australia and Asia for the time being. Please note that these delivery times are given as an indication and are dependent on the carriers. KOBA skincare cannot be held responsible for any delays that are out of our control. The delivery costs will not be reimbursed if the deadlines are not respected by the services.
Will I have to pay customs fees upon receiving my order?
Customs fees and duties may apply depending on the destination country's import regulations. For the United Kingdom, no additional duties or taxes will be charged, other than those incurred at checkout, on orders below £135. If your order is above £135, KOBA skincare will cover the relevant charges owed.
For Europe and DOM-TOM, additional tax and duties are specific to each country and depend on the amount of your order. We recommend checking with your local customs office for more information on potential charges.
For Canada, Africa, Australia, Asia, tax duties are dependent on the amount of your order. We recommend checking with your local customs office for more information on potential charges.
